Unable to activate


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This topic contains 10 replies, has 2 voices, and was last updated by  admin 1 year ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #50811

    nigel.atton
    Member

    I have just purchased this plugin but I’m unable to activate I had the free version but had to deactivate it as I get this message

    Fatal error: Cannot redeclare WP_ayvpp_activate_plugin() (previously declared in /var/www/volumes/xvdh2/vhosts/nige-rider.com/httpdocs/wp-content/plugins/automatic-youtube-video-posts/init.php:43) in /var/www/volumes/xvdh2/vhosts/nige-rider.com/httpdocs/wp-content/plugins/automatic-video-posts/init.php on line 84

    Do I need to have both plugins activate or just the pro and if it’s just the pro why won’t it activate it just does nothing

    WordPress 4.9.5 running Elegant Magazine Pro theme.

    #50812

    admin
    Keymaster

    Please deactivate the FREE version of the plugin and try again.

    #50813

    nigel.atton
    Member

    Done that and still no luck, what is it supposed to do after pressing the activation button

    #50814

    admin
    Keymaster

    That error is wholly due to having the FREE version of the plugin activated. It is the only way you could receive that error.

    #50815

    nigel.atton
    Member

    I have removed the free version I am unable to get passed the activation page nothing happens when I press activation

    #50816

    admin
    Keymaster

    So you are no longer receiving the error you reported. Okay. Do you mean you get no response when inputting your license key and email on the plugin’s activation page?

    #50817

    nigel.atton
    Member

    yes and yes

    #50818

    admin
    Keymaster

    Do you have the PHP extension cURL installed and enabled on your server?

    #50819

    nigel.atton
    Member

    don’t know

    #50820

    nigel.atton
    Member

    i have asked and we do

    #50821

    admin
    Keymaster

    Please reach out via email. We’ll take a look for you.

    matthew@ternstyle.us

    • This reply was modified 1 year ago by  admin.
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