Imorted videos dont show up in posts, no thumb


Home Forums Bug Reports Imorted videos dont show up in posts, no thumb

This topic contains 5 replies, has 2 voices, and was last updated by  admin 8 months, 3 weeks ago.

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  • #51414

    These posts dont have a vid or thumb.

    #51415

    admin
    Keymaster

    This issue is almost always related to the active theme deviating from WordPress’ best practices. It sounds like your theme does not use core built-in WordPress functions which allow filtering of thumbnails and content. To confirm, please activate a standard WordPress theme packaged with WordPress upon installation. If the videos appear, we’ll know the issue is your theme.

    #51416

    I cannot change my theme. its custom built. It would throw my whole site off. I have to refund this purchase if I cannot use this plugin.

    #51417

    admin
    Keymaster

    In this case, the plugin works completely as expected. In the areas you need content displayed please use the the_content WordPress function and in places you need thumbnails displayed please use the_post_thumbnail. At the very least have your developers use proper filtering. Where the content is printed, make sure toapply_filter('the_content',$your_content_variable);

    • This reply was modified 8 months, 3 weeks ago by  admin.
    • This reply was modified 8 months, 3 weeks ago by  admin.
    #51420

    Your’e only assuming it’s my theme. If I cannot automate this it defeats the purpose of the purchase.

    #51437

    admin
    Keymaster

    Hello, my friend. This is not an assumption. 100% of the times videos haven’t displayed for customers it’s been due to the use of a theme that does not employ best practices. It sounds like the videos are being imported. So the automation part is working. I can confirm for you it’s the theme if you’ll offer us administrative access to your WordPress installation.

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