Help! Only excerpt description being imported


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This topic contains 6 replies, has 2 voices, and was last updated by  sales 2 years, 5 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #42096

    sales
    Member

    I am using this plugin on a couple of sites but suddenly only the description excerpt is being imported. How do I get the full text?

    #42103

    admin
    Keymaster

    With what channel are you having issues?

    #42150

    sales
    Member

    It’s a search term that I’m using to import videos

    #42200

    admin
    Keymaster

    What search term are you using?

    #42201

    sales
    Member

    One of the search terms is “aliexpress hair” and I’ve got the setting for importing descriptions set to yes.

    #42202

    admin
    Keymaster

    I see what you mean. When querying search terms the YouTube API does not provide the full description. To sync the full description, visit a post you’d like the full description displayed and click the “Sync with YouTube” button. This should query the video directly and import the entire description.

    #42224

    sales
    Member

    Ok thanks for that. Actually just hitting sync alone didn’t work for me. Basically I have to delete the excerpt completely first, save the post then sync to get the full description. Thanks anyway.

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