Can't Deactivate Site


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  • #51407

    Payment
    Member

    I have purchased a license for a site we’re making, however have had to change the domain of the site.

    When I go to old site to deactivate the plugin, it won’t let me deactivate — error message says that the site is not registered.

    New site displays error: Maximum number of registrations reached.

    So, I cannot deactivate the old site, and therefore cannot add to new site.

    Please help reset my license key?

    #51413

    admin
    Keymaster

    Hi, there. Can you email us the domain and license key you’re having issues with?

    matthew@ternstyle.us

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